Privacy Statement
This privacy statement has been created in order to disclose the information gathering and dissemination practices for this website and MDSnews Australia Pty Ltd ABN 22 002 314 310 (“MDSnews”).
As a private sector company, MDSnews is bound by the Privacy Act 1998.
Collection of personal information
MDSnews only collects personal information from you that is necessary for it to perform its functions.
There are two kinds of information we obtain from you:
Aggregate information:
This is anonymous data that website use to analyse trends, administer the website, diagnose problems on servers, track user movement, gather broad demographic information for aggregate use and to help improve the quality of the web pages. It may be your domain name or your IP address. None of this information is connected with Personally identifiable information.
Personally identifiable information:
This information is anything that personally identifies you. When you become a website member, we ask you for personal details. The personal information MDSnews holds about you will depend on the services you request from MDSnews and the use you make of those services. However your personal information may include:
- your name, address and contact details;
- your credit card details from which payments for services provided by MDSnews are made; and
- records of communication between you and MDSnews relating to services provided by MDSnews to you.
Use of your personal information
We will not share any of your information with any outside party without your explicit consent unless we are required by law or in the good faith belief that such action is necessary in order to conform to the edicts of the law, cooperate with law enforcement or other government agencies, or comply with a legal process served on the company or court orders. The primary purpose for which we use your personal information is to provide you with information you have subscribed to and information about our services. In the course of providing information to you, we may also use your personal information for related purposes, which include the following:
- investigating complaints in relation to the information or services provided to you;
- providing you with customer service;
- billing you for services; and
- following up any payments that you may owe us.
We may also use your personal information to tell you about out other products and services or offerings, provided by MDSnews in conjunction with either our related bodies corporate or our business partners or associates.
You can opt out of direct marketing communications by contacting the Privacy Office using the contact details outlined below.
How MDSnews collects personal information
MDSnews collects personal information directly from you when you supply it to us in connection with a request for information.
Access to personal information
Generally, you have the right to see or obtain a copy of personal information about you that we may hold. MDSnews.com will handle requests for access to personal information in accordance with the National Privacy Principles. To request access to your personal information, please contact our Privacy Officer.
If you would like a copy of your personal information we have on record, please send your request to us in writing and either post or fax that request to us. This is to ensure that we can verify your identity. In some cases, we may need time to consider and respond to your request for access. If we need time to consider your request, we will acknowledge your request within 14 days and respond within a maximum of 30 days. Depending on the information you want to access, where it is stored and the time it will take us to respond to your request for access, we may charge you a fee for the administrative cost of providing the information to you. If for any reason we refuse to give you access to your information we will let you know why in writing.
The circumstances in which we may refuse to give you access to personal information we hold about you include where giving you access would:
- have an unreasonable impact on other people's privacy;
- prejudice any negotiations we are having with you;
- prejudice an investigation of unlawful activity; and/or
- prejudice activities carried out by, or for, a law enforcement body.
If you believe that we hold personal information about you that you consider to be inaccurate, incomplete or out of date, you should tell us by calling 1800 064 738. In most cases, we will amend any inaccurate, incomplete or out of date information. In some cases it is necessary for us to keep a record of what we know or understand to be correct at a particular time. However, in those circumstances, if you request, we will take reasonable steps to associate with the relevant record of your personal information a statement to the effect that you claim the information is inaccurate, incomplete or out of date. We would ask that you discuss your request with our Privacy Officer by calling 1800 064 738.
Privacy complaints
You can complain about breaches of your privacy in writing, either by e-mail, fax, letter, or by phone to:
The Privacy Officer
MDSnews Australia Pty Ltd
GPO Box 4490
Sydney NSW 2001
Phone: 02 9251 6222
Freecall: 1800 064 738
Fax: 02 9251 6244
e-mail: privacy@mdsnews.com
Additional privacy information
If you want to obtain additional information on the Privacy regulations, you can visit the Australian Federal Privacy Commissioner's website at: www.privacy.gov.au.